Privacy Policy 

1. Introduction

Bowe Group (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and store personal information through our website (https://www.bowegroup.au and related sites), what rights you have, and how you can contact us about your data.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you are in the EU or the UK, or otherwise subject to GDPR or other privacy laws, this policy also addresses relevant protections.

2. What Information We Collect

We may collect personal information about you in various ways, including:

• Information you provide directly

• Name, email address, phone number when you fill out contact, enquiry or booking forms

• Division of interest (Residential, Electrical, Civil)

• Details about your project or requirements

• Automatically collected information

• IP address

• Browser type and version

• Referring URLs

• Page interactions (pages visited, time spent, scrolling)

• Cookies and similar tracking technologies

• Third‑party sources

• Analytics tools (e.g. Google Analytics)

• Marketing / advertising networks (if active)

• Service providers (hosting, email, payments)
   

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to your enquiries and communicate with you

• To provide services you’ve requested (residential projects, electrical, civil hire)

• To deliver documents (e.g. capability statements, quotes, invoices)

• To improve our website, user experience, and our service offerings

• For marketing, such as newsletters or promotions (only if you opt in)

• To comply with legal obligations
   

4. Cookies & Tracking Technologies

We use cookies and similar technologies to collect data about your interactions with the website. These help us:

• Understand site traffic and usage patterns

• Improve site functionality

• Personalise content

You can control cookies via your browser settings. Disabling some cookies may affect your ability to access and use parts of our site.

5. Disclosure to Third Parties

We may disclose your information to:

• Our service providers who assist us in operating the website, delivering services, hosting, email, marketing, analytics

• Any legal or regulatory authority, if required by law or to protect rights

• Potential buyers or business partners if we sell / merge part of our business

 
We take steps to ensure any third party handles your data in a manner consistent with this policy and, if needed, under contract.

6. Data Storage, Security & Retention
 

• Your data is stored on secure servers and/or cloud services with industry-standard security measures.

• Access to personal information is restricted internally to staff who need it to do their job.

• We retain your personal information only as long as needed for the purposes above, or as required by law. Once no longer needed, data is securely deleted or de‑identified.
   

7. Your Rights

Depending on your location and applicable laws, you have the right to:

• Access the personal information we hold about you

• Correct or update inaccurate or incomplete information

• Request deletion of your personal information (where legally permitted)

• Opt out of marketing or promotional communications

• Lodge a complaint if you believe we have breached privacy laws

To make any of those requests, please contact us as shown below.

8. International Transfers

If your personal data is transferred or stored outside Australia (e.g. by cloud or service providers based overseas), we ensure appropriate safeguards are in place, such as contractual protections or ensuring the service provider is subject to similar privacy regulation.

9. Children

Our website is not intended for use by children under 16 without parental consent. We do not knowingly collect sensitive or personal data from children without parental approval. If you believe we have collected such information, please contact us so we can remove it.

10. Changes to This Policy

We may update this policy from time to time. When we do:

• We will revise the “Last updated” date at the top

• We may provide notice of significant changes on our website

• Continued use of the website after changes means you accept the updated policy
   

11. Contact Information

If you have any questions about this Privacy Policy, or wish to access, correct, or delete your personal information, or complain about how your data is handled, please contact:

Bowe Group ℅ Phil Bowe
Unit 1 / 49 Shore St West, Cleveland, QLD, Australia
Phone: 0402 665 730
Email: hello@bowegroup.au